Thinking about ordering meds from overseas? The Therapeutic Goods Administration (TGA) sets the rules, and ignoring them can land you with seized parcels or fines. Here’s a straight‑forward rundown so you can shop online without the nightmare of customs.
Before you click ‘buy’, look for the TGA ARTG number on the product page. If the drug is on the Australian Register of Therapeutic Goods (ARTG), it’s already approved for local use. No ARTG number? You’ll need a special permit or you’ll be stuck at the border.
When a product isn’t on the ARTG, you can apply for a Personal Import Permit (PIP). The process is simple: fill out the form on the TGA website, attach a copy of the prescription (if required), and pay the fee. Most permits are approved within a few days, but make sure you apply before you place the order.
Remember, the PIP only covers a 3‑month supply for personal use. Anything beyond that is considered commercial import and needs a different licence.
Key documents you’ll need:
Keep these files handy – customs officers may ask to see them.
Not every foreign pharmacy is trustworthy. Look for sites that display their licensing details, have a physical address in the country of origin, and offer a clear privacy policy. Reviews from other Australian buyers can be a quick sanity check.
Beware of unbelievably low prices. If it sounds too good to be true, it probably is, and the TGA will block the shipment.
When you receive a tracking number, follow the parcel’s journey. If customs flags it, you’ll get a notification about the next steps – sometimes you can pay a small duty and have it released, other times the parcel gets returned.
One mistake people make is ordering bulk quantities for “family use”. The TGA only allows a 3‑month personal supply, so bulk orders will be seized. Another issue is forgetting to declare the medication on the customs form; undeclared items are treated as illegal.
To stay on the safe side, always:
Following these steps keeps you compliant and gets your medication to you without delays.
If you can answer “yes” to every line, you’re good to go. Importing meds doesn’t have to be a headache – just respect the TGA rules and you’ll have your health product in no time.
Published on Sep 7
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